B2B Ground Handling

Sri Lanka DMC for Tour Operators and Travel Agencies

Zelenso Travel is an independent Sri Lanka inbound destination management company crafting 100% private, tailor-made itineraries for overseas tour operators and travel agencies. We operate on confidential net rates, deliver bespoke quotations within 24 hours, and provide dedicated ground handling across Sri Lanka with fluent English, German, and French communication.

24-Hour Quotes

Itemized wholesale net rate responses within one business day.

100% Private Tours

Bespoke itineraries with licensed chauffeur-guides and private executive fleet.

Confidential Net Rates

Wholesale pricing in USD, EUR, or GBP with full retail margin autonomy.

White-Label Service

Unbranded on-ground care representing your company brand exclusively.

Partner Desk

Request Net Rates & Partner Terms

Tell us about your agency and client requirements. We quote on net rates and reply within 24 hours.

Partner Marketing Support

Social Media & Marketing Assets for Your Agency

We support our overseas tour operator and agency partners with high-converting marketing materials, promotional campaign visuals, and customizable social media creatives to help you promote Sri Lanka and close client bookings faster.

Co-Branding AvailableHigh-Res Ready-To-Post
Zelenso Travel Tour and Travel Sri Lanka social media campaign post design
Campaign Post DesignSocial Creative 4:5

Tour & Travel Sri Lanka Campaign

Multi-feature promotional asset highlighting private transfers, curated cultural & wildlife experiences, handpicked hotels, and 24/7 concierge care.

Zelenso Travel Why Not Sri Lanka This Time destination inspiration post design
Destination InspirationSocial Creative 4:5

Why Not Sri Lanka This Time?

Iconic Sigiriya Rock Fortress visual asset crafted for direct-response engagement and lead generation across Instagram, Facebook, and client newsletters.

Verified Ground Handler Credentials

Direct supplier details for outbound operator due diligence and compliance verification.

Legal EntityZELENSO (PVT) LTD
Company RegistrationPV 00359958 (Sri Lanka)
Operational BaseColombo, Western Province, Sri Lanka
Transport LiabilityFull commercial passenger insurance on all vehicles
Trade ReferencesBank and trade references available on request
Direct Desk+94 70 552 2299 · contact@zelenso.com
Operations

On-Ground Operational Capabilities

Dedicated infrastructure, licensed chauffeur-guides, and island-wide logistics for private FIT and small group travel.

Insured Fleet

Modern, air-conditioned sedans, executive minivans, and microbuses with comprehensive passenger liability insurance and regular safety inspections.

Licensed Chauffeur-Guides

Officially licensed Sri Lankan chauffeur-guides with clean driving records and in-depth knowledge across culture, wildlife, and history.

Multilingual Communication

Daily driver and concierge support available in English, German, and French for your international guests.

FIT and Small Group Focus

Specialized in individual travelers, couples, families, and private affinity groups from 1 to 16 passengers.

Island-Wide Coverage

Full routing across the Cultural Triangle, Central Tea Country, Southern Coast, Yala, Wilpattu, East Coast, and Northern Province.

24/7 Operations Desk

Dedicated duty manager available around the clock to support your operational teams and assist traveling clients on the ground.

Partnership Model

B2B Commercial Terms & Quoting

Transparent wholesale partnership structure designed for outbound operators seeking reliability and pricing control.

Confidential Net Rates

All pricing is issued on confidential wholesale net rates in USD, EUR, or GBP. Outbound operators hold complete autonomy over retail pricing and margin packaging.

Custom Quoting Structure

We do not publish fixed rate cards because hotel seasonal contracts and vehicle routing vary significantly. Every itinerary is quoted on an itemized net basis tailored to your client brief.

Deposit and Balance Terms

Payment schedules match the contractual commitments of selected boutique accommodations. Exact deposit dates, balance timelines, and refund terms are issued clearly alongside each formal quotation.

Secure Settlement

Payments are settled via international bank telegraphic transfer directly to our corporate bank accounts in Sri Lanka.

Reliability

Service Commitments & Turnaround

Clear response benchmarks to ensure your sales team never loses a booking to ground handler delays.

24h

Quote Turnaround

Complete net rate itinerary proposals delivered within 24 hours of brief receipt.

15 min

Enquiry Acknowledgment

Target response time during operating hours (08:00 to 22:00 IST / UTC+5:30).

24/7

In-Country Support

Direct emergency contact line for tour leaders and traveling clients.

White-Label

Brand Protection

Client-facing vouchers and arrival signs provided in your branding or unbranded.

Ethical Ground Handling

Why Operators Partner With Zelenso

Strict ethical operating policies that safeguard your brand reputation and client satisfaction.

Strict Zero-Commission Policy

Core Standard

Our most important differentiator. We enforce a zero-commission policy with strict bans on forced shopping stops, spice garden kickbacks, and gem emporium detours. Your clients spend their vacation experiencing Sri Lanka, not funding driver commissions.

100% Private and Tailor-Made

We never operate scheduled seat-in-coach buses or joiner tours. Every journey is exclusively private, with routing, hotel tiers, and daily pacing aligned precisely to your agency's brief.

Fair-Wage Chauffeur Team

Our chauffeur-guides receive dignified baseline wages and proper accommodation allowances. Because they are not pressured to earn shop commissions to make a living, their focus remains solely on hospitality and guest care.

Ethical Wildlife Standards

We partner only with responsible safari jeep drivers who adhere to park speed limits and maintain ethical distances from wildlife in Yala, Wilpattu, Minneriya, and Udawalawe.

Routing Frameworks

Sample Trade Itineraries

Indicative bespoke routing frameworks prepared for international travel agents and tour operators.

08 Days / 07 Nights

08-Day Cultural Heritage, Tea Trails & Coast (Sample)

Key stops: Sigiriya Rock Citadel, Kandy Temple of the Tooth, Scenic Tea Country, Galle Fort

Net rate dossier issued on request
12 Days / 11 Nights

12-Day Wildlife Expedition, Highlands & South Coast (Sample)

Key stops: Wilpattu Safari, Cultural Triangle, Kandy-to-Ella Train, Yala Leopards, Tangalle Coast

Net rate dossier issued on request
Trade FAQ

Frequently Asked Trade Questions

Direct answers to commercial, operational, and ground handling questions for tour operators.

Do you work on confidential net rates?

Yes. We operate exclusively as a B2B ground handler for trade partners. All quotations are issued on confidential wholesale net rates in USD, EUR, or GBP, giving your agency complete control over retail markups and client packaging.

What is your standard quotation turnaround time?

We deliver customized net rate itinerary proposals within 24 hours of brief receipt. During operating hours (08:00 to 22:00 IST), our partner desk acknowledges new inquiries within 15 minutes.

What group sizes and trip styles do you handle?

We specialize in 100% private travel for individual travelers (FITs), couples, families, and small affinity groups up to 16 passengers. We do not operate scheduled seat-in-coach group tours.

Which languages do your chauffeur-guides speak?

All Zelenso chauffeur-guides speak fluent English. Chauffeur-guides fluent in German and French are also available for private tours upon advance booking.

Are your vehicles and passengers commercially insured?

Yes. Every vehicle in our fleet carries full commercial passenger liability insurance in accordance with Sri Lankan transport regulations, alongside standard comprehensive motor vehicle cover.

How are booking payments and deposits handled?

Booking deposits, payment milestones, and cancellation conditions are set per itinerary to reflect hotel contract terms and are clearly stated on each quotation. Settlement is made via international bank transfer to our corporate account in Colombo.

Can you provide white-label service for our agency?

Yes. We can issue day-by-day itineraries, guest vouchers, and airport arrival paging boards branded with your company name and logo, or unbranded on plain stationery.

Do you handle international flights or domestic train bookings?

We do not sell international flights. We manage all in-country transport, including private vehicles, domestic aviation charters, and reserved first or second-class observation train tickets (such as the Kandy to Ella mainline route).

Ready to partner?

Request Net Rates or Submit a Client Brief

Partner with an inbound Sri Lanka DMC dedicated to private ground handling, rapid quoting, and reliable on-ground execution.